KAIXIN7949
Unable to Withdraw
Withdrawal
¥45,643(CNY)
97day7hour
KAIXIN7949Resolved
CPT MarketsReply
Reply
Dear Valued Client, regarding your complaint case, the trading regulations of our platform require clients to read the "Risk Disclosure and Disclaimer" upon registration, and registration implies agreement. After verification by the relevant departments, you engaged in specific trading activities—such as trading particular products during periods of poor early-market liquidity—to manipulate prices. This behavior is not directly related to your holding time but is explicitly defined as a violation in the platform's "Risk Disclosure and Disclaimer". As such, the platform reserves the right to take actions, including account closure, deduction of principal, and confiscation of profits gained from non-compliant trading. Thank you for your attention and support of CPT Markets. If you have any questions, please call our customer service hotline at 400 163 8696 or visit the CPT Markets official website at https://bz.cptinternational.cc for online assistance. Wishing you a pleasant day!
WikiFX Overseas Customer ServiceContact Broker
Contact Broker
WikiFX Mediation CenterVerified
Verified
KAIXIN7949Start Mediation
Start Mediation
本人在3月14日在CPT平台共入金3500元。帐户从未出过金。到3月27日两帐户共赢利2923元。加上本金共计6423美金。3月27日平台以存在1分钟单子为由,恶意冻结帐户,无法出金,经我们提供交易历史批驳后,4月1日又说我们做早盘违规。试问下你们有规定说不能做早盘,欧盘或其他时间的交易。我选择CPT,就是看重其有FCA监管,资金有保障。想不到就是对赌盘,想扣你赢利,不让出金,都要看你们脸色。我想说FCA的监管在哪里?你们有受FCA监管?客户的资金如何保证安全,亏钱了你们拿走,赚钱随便说个违规就冻结帐户,不让出金。甚至说扣我本金。赶紧解冻帐户,还我资金!!
Statement:
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations