FX5433060422
2025-02-05 22:06
China
malicious control of member accounts
[Mediating Parties] 
EC markets
[Issue]
Unable to Withdraw
[Requirement]
Withdrawal
[Settlement Amount]
¥17,555(CNY)
[Time]
32 day 18 hour
WikiFX Mediation CenterAutomatic completion after timeout
2025-03-10 16:38 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
EC marketsReply
2025-02-08 16:12
United Kingdom
Reply
This is an agent who did not turn off the EA during the New Year, causing clients to experience margin calls. Now they are coming to the platform for assistance, and communication is already underway.
WikiFX Overseas Customer ServiceContact Broker
2025-02-06 16:06 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2025-02-06 13:45 Hong Kong China
Hong Kong ChinaVerified
FX5433060422Start Mediation
2025-02-05 22:06 Hong Kong China
Hong Kong ChinaStart Mediation
Malicious, with a bad attitude, and does not solve problems. Acts as a referee.
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