ALun1007
2024-07-21 13:59
China
Gold slippage is about 10 pips.
[Object] 
Exness
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
¥9,331(CNY)
[Time]
21day1hour
ALun1007Solved after user's confirmation
2024-08-11 15:34 
Hong Kong China
Hong Kong China
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WikiFX Overseas Customer ServiceContact Broker
2024-07-22 12:08 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-07-22 10:28 Hong Kong China
Hong Kong ChinaVerified
ALun1007Start Mediation
2024-07-21 13:59 Hong Kong China
Hong Kong ChinaStart Mediation
On July 5th, I discussed with customer service who said they would arrange for the relevant department to handle my claim. The staff mentioned it would take about 5 business days, but there has been no response up to now.
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