2024-07-05 10:49
China
Unable to withdraw funds, changing phone number, and refusing to withdraw funds, saying it will take three working days. It's my own money, but they won't let me withdraw. Imparity clauses.
[Mediating Parties]
Exness Exness
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥1,401(CNY)

[Time]

37 day 3 hour

2024-08-11 14:05
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

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2024-07-05 16:34
Hong Kong China Hong Kong China

Contact Broker

2024-07-05 13:36
Hong Kong China Hong Kong China

Verified

2024-07-05 10:49
Hong Kong China Hong Kong China

Start Mediation

Unable to withdraw funds, changing phone number, and refusing to withdraw funds, saying it will take three working days. It's my own money, but they won't let me withdraw. Imparity clauses. Trading account 10994629.

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