link231
Others
compensation
¥52,167(CNY)
36 day 15 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
FP MarketsReply
Reply
Upon verification, the risk control department has already provided a detailed response to the customer's inquiries. If you have any further questions, please feel free to contact the official support via email.
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link231Start Mediation
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On June 18, I deposited 5,100 USD to FP Markets. At 9:15 PM on June 21, FP Markets sent me a deduction email (attached with pictures), deducting 7,780 USD from my MT4. I was confused and checked the email immediately. A few minutes later, MT4 was deducted 7,780 USD in profit, leaving only the initial deposit amount. I hereby declare that the transaction was placed manually. (Attached with pictures later) I am very angry about this behavior of this platform, and the salesperson cannot be contacted. I am speechless. It seems that on this platform "losing money is OK, but making money is not OK". This is my personal experience. I attach pictures, and you can ask any questions at any time. The pictures are real and valid. I will continue to follow up on this incident and keep updating.
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