C177
Others
compensation
$100(USD)
36day5hour
C177Resolved
Hong Kong ChinaDoo PrimeReply
Reply
We have received the feedback regarding the issue and will urge the relevant department to actively address it.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
C177Start Mediation
Hong Kong ChinaStart Mediation
Trades that should have been profitable ended up in losses. I demand compensation for these losses, please respond as soon as possible!!! On June 4, 2024, 10:17 p.m. to 10:22 p.m. Beijing time, within five minutes, I manually placed 5 trading orders, all on XAUUSD. During this period, the closing prices were completely different from the actual candlestick trend prices at that time, resulting in very serious closing anomalies that turned what should have been profitable trades into losses. Since then, I have been unable to contact official customer service and am demanding compensation for the losses…
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