WEIYI9643
Others
compensation
$5,880(USD)
97day17hour
WEIYI9643Solved after user's confirmation
Hong Kong China
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This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
PLOTIOReply
Reply
The basic situation is that the client suffered losses due to self-directed trading. However, our company will still arrange for personnel to contact and mediate.
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
WEIYI9643Start Mediation
Hong Kong ChinaStart Mediation
I've been complaining for two months now. The agent secretly logged into my account for the sake of commission and blew up my account in one minute. I emailed the complaint department, and they replied today, saying that I authorized the agent to operate it. Please see the screenshot below; everyone should not use this platform. PLOTIO condones agents' reckless actions as long as the agents bring in clients and both the platform and agents make money, without caring about the members' welfare. Trading one lot of gold incurs a 50 point spread and a $50 fee, while the agent gets a commission rebate of $75-80 USD.
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