FX1295531880
SpainUnable to Withdraw
Withdrawal
¥19,157(CNY)
41 day 2 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
ICReply
Reply
Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the subject of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.
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FX1295531880Start Mediation
SpainStart Mediation
I have some frozen money that they don't want to return because they say I have to invest more for it. I contacted the page where the money is and they even gave me the ticket number generated for it. I need that money now that it is in my account. Can you help me?
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