Zx929
2024-02-14 15:14
China
February 13 more than 160 spread orders were liquidated.
[Mediating Parties] 
WeTrade
[Issue]
Severe Slippage
[Requirement]
compensation
[Settlement Amount]
¥3,349(CNY)
[Time]
41 day 23 hour
WikiFX Mediation CenterAutomatic completion after timeout
2024-03-27 14:15 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
WeTradeReply
2024-02-26 13:57
Australia
Reply
We are following up the case.
WikiFX Overseas Customer ServiceContact Broker
2024-02-18 16:06 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-02-18 14:10 Hong Kong China
Hong Kong ChinaVerified
Zx929Start Mediation
2024-02-14 15:14 Hong Kong China
Hong Kong ChinaStart Mediation
Ridiculous. At 9:30 pm on February 13, the gold order was liquidated at 2033.26. The highest gold price was only 2031.67. More than 160 points spread in such a small data market, nonsense.
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