YANGXIANSHENG2717Supplemental Materials

2024-03-26 10:49

Hong Kong China

Supplemental Materials

I have discussed it with the platform manager, and they are unable to meet my compensation amount standards.

ZFXReply

2024-03-01 10:31

United Kingdom

Reply

Dear customer, we have received your complaints. Please reach out to your account manager on our official website. Thank you.

YANGXIANSHENG2717Supplemental Materials

2024-02-21 17:50

Hong Kong China

Supplemental Materials

It has been almost a month with no one handling the issue. Is this how the platform treats its customers?

YANGXIANSHENG2717Supplemental Materials

2024-01-24 19:43

Hong Kong China

Supplemental Materials

The compensation amount offered by the platform is unreasonable and unacceptable. Even the platform manager acknowledges that it is a problem and responsibility of the platform.

YANGXIANSHENG2717Supplemental Materials

2024-01-16 21:03

Hong Kong China

Supplemental Materials

These are trading records for forced closure and platform's replies.

YANGXIANSHENG2717Start Mediation

2024-01-16 15:48

Hong Kong China

Start Mediation

On January 11, at 9:30 pm, CPI data. I used four brokers to trade at the same time, including INFINOX, CWG, STARTRADER, and ZFX, but only ZFX's Gold quotation reached an outrageous 2049, and the slippage reached 2050. The highest gold quotation on the other three platforms is only around 2040, and ZFX is $9 higher. ZFX still refuses to admit that its quotation is wrong, which is extremely shameless. Attached are screenshots of Gold quotations on the four platforms as well as screenshots of MT4 that I have. My MT4 trading account: 981860