YU966
Taiwan, ChinaUnable to Withdraw
compensation
¥20,507(CNY)
31 day 6 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
ICReply
Reply
Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.
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YU966Start Mediation
Taiwan, ChinaStart Mediation
The first time the withdrawal was successful, but the subsequent withdrawals kept failing, and the customer service was always perfunctory! It's only 3,000 US dollars, and now I can't withdraw the money?
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