2023-10-09 21:59
China
Slippage
[Mediating Parties]
TMGM TMGM
[Issue]

Others

[Requirement]

compensation

[Settlement Amount]

¥10,006(CNY)

[Time]

32 day 11 hour

2023-11-11 09:15
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-10-12 08:53
Australia

Reply

Dear customer, your feedback is greatly appreciated. With respect to your problem please send the details about your account and orders by email to official customer service, support@tmgm.com. We'll conduct an investigation and reply to it. Thank you.

2023-10-10 10:59
Hong Kong China Hong Kong China

Contact Broker

2023-10-10 08:19
Hong Kong China Hong Kong China

Verified

2023-10-09 21:59
Hong Kong China Hong Kong China

Start Mediation

GBP/USD short order, the market price changed that day and did not reach 1.22648. As a result, they slipped to this position and have not solved it for half a month.

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