SUNLONG715
2023-06-09 20:37
China
The KCM platform maliciously slipped 900 pips, leading to my account blow up and a loss of tens of thousands of US dollars.
[Mediating Parties] 
KCM Trade
[Issue]
Severe Slippage
[Requirement]
compensation
[Settlement Amount]
¥117,758(CNY)
[Time]
57 day 14 hour
WikiFX Mediation CenterAutomatic completion after timeout
2023-08-06 11:03 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
KCM TradeReply
2023-07-07 10:42
Mauritius
Reply
The problem has been dealt with.
WikiFX Overseas Customer ServiceContact Broker
2023-06-12 13:04 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2023-06-12 11:18 Hong Kong China
Hong Kong ChinaVerified
SUNLONG715Start Mediation
2023-06-09 20:37 Hong Kong China
Hong Kong ChinaStart Mediation
The KCM platform maliciously inceased the spread and slipped 900 pips, leading to my account blow up and a loss of tens of thousands of US dollars.
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