SANZHISHOUYAOGUAI
2023-05-01 22:08 
Singapore
Singapore Serious slippage resulting in my loss
[Mediating Parties] 
XM
[Issue]
Severe Slippage
[Requirement]
compensation
[Settlement Amount]
¥53(CNY)
[Time]
34 day 10 hour
WikiFX Mediation CenterAutomatic completion after timeout
2023-06-05 09:07 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
XMReply
2023-05-06 08:39
Cyprus
Reply
Dear customer, please reach out to platform customer service.
WikiFX Overseas Customer ServiceContact Broker
2023-05-05 10:35 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2023-05-05 08:51 Hong Kong China
Hong Kong ChinaVerified
SANZHISHOUYAOGUAIStart Mediation
2023-05-01 22:08 Singapore
SingaporeStart Mediation
I set stop loss at 1.10100, but it has not closed my order at 1.10042 and resulting my loss. I need an explaination
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
