MOHAIJUN
Others
compensation
¥53(CNY)
86 day 17 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
XMReply
Reply
Dear customer, first of all, we're very grateful to you for choosing and supporting XM. With respect to your complaint about the account 6142927, our specialist has communicated with you via phone. More details, please take the voice conversation for reference. Thank you. Finally, please feel free to reach out to XM official online customer service at website for help, if you have any question. Thank you.
MOHAIJUNAppendix
Hong Kong ChinaAppendix
I placed an order with a stop profit level of 130.800, but it couldn't be traded as the level fell to 130.744.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
MOHAIJUNStart Mediation
Hong Kong ChinaStart Mediation
XM fluctuates sharply, only liquidates loss orders and does not close profitable orders. Take profit at 130.800
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