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2023-04-24 15:17
New Zealand New Zealand
Angry! The platform used a problematic account to withdraw funds, which resulted in my bank card being blocked for nearly 20 days. I have contacted customer service and will wait forever, but it has not been resolved yet.
[Mediating Parties]
ZFX ZFX
[Issue]

Others

[Requirement]

Withdrawal

[Settlement Amount]

¥1,339(CNY)

[Time]

45 day 20 hour

2023-06-09 11:34
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-05-10 11:11
Seychelles

Reply

Dear customer, thank you for your information. Please reach out to our official customer service for help. Thank you.

2023-04-24 18:27
Hong Kong China Hong Kong China

Contact Broker

2023-04-24 15:33
Hong Kong China Hong Kong China

Verified

2023-04-24 15:17
New Zealand New Zealand

Start Mediation

The platform used a problematic account to transfer funds to me, which resulted in my bank card being banned. It has been 20 days since the 4th. The bank has requested information on the payment account, but ZFX has been delaying providing it to this day.

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
ZFX
Regulated

ZFX

Company name：Zeal Capital Market (Seychelles) Limited

Score

9.10

5-10 yearsRegulated in United KingdomRegulated in SeychellesInst Forex Execution (STP)

Score

9.10

Previous Post

The inventory fee is super high and does not match the introduction. The goddamn inventory fee is too high. I called the customer service in Hong Kong and said that the high inventory fee is due to large fluctuations. It's too unprofessional.

China 2023-06-09 11:10
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