Scam
compensation
$417(USD)
126day21hour
Resolved
Hong Kong ChinaZFXReply
Reply
The specialist has contacted the customer for the problem, please reach out to the customer service again.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
Start Mediation
Hong Kong ChinaStart Mediation
The customer traded 417 lots in May, and the platform has been dragging on for various reasons. It has been nearly two months. The previous excuse was that the customer under his name was inexplicably transferred because of a problem in the background, and the customer was transferred after negotiation. It was transferred back, but the commission has been delayed due to the reason of background maintenance. I asked the person in charge of the platform to make statistics and settlements, which would take time, but it has been a month and a half, and person in charge of the platform has been procrastinating for various reasons. When I sent a WeChat massage later, I was even blocked. Then I went to customer service on the official website and said that an account manager negotiated with us to solve the problem.
Statement：
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Angry! The platform used a problematic account to withdraw funds, which resulted in my bank card being blocked for nearly 20 days. I have contacted customer service and will wait forever, but it has not been resolved yet.
New Zealand 2023-06-09 11:34Complain to ZFX for forced liquidation. It forced a stop loss on my order, and I demanded compensation.