2023-02-02 07:30
China
There is no UnionPay deposit channel on the platform, resulting in liquidation and huge loss
[Mediating Parties]
ZFX ZFX
[Issue]

Others

[Requirement]

compensation

[Settlement Amount]

¥120,538(CNY)

[Time]

55 day 6 hour

2023-03-29 14:18
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-02-27 14:09
Seychelles

Reply

Dear customer, we have received your information. Please reach out to our official customer service. Thank you.

2023-02-02 12:17
Hong Kong China Hong Kong China

Contact Broker

2023-02-02 10:22
Hong Kong China Hong Kong China

Verified

2023-02-02 07:30
Hong Kong China Hong Kong China

Start Mediation

Account 1018209. I try to deposit 5000 dollars to mark up the position, but I cannot deposit on time due to a problem with the UnionPay deposit channel on the platform. There is no announcement about that, resulting in liquidation. Now, I demand compensation for the current gold quotation

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