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2023-01-19 23:15
China
serious slippage
[Mediating Parties]
EC markets EC markets
[Issue]

Severe Slippage

[Requirement]

compensation

[Settlement Amount]

¥886(CNY)

[Time]

125 day 9 hour

2023-05-25 08:37
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-04-25 08:09
United Kingdom

Reply

Dear customer, we haven't received your complaint, please reach out to the official customer service for help.

2023-01-28 11:29
Hong Kong China Hong Kong China

Contact Broker

2023-01-28 09:11
Hong Kong China Hong Kong China

Verified

2023-01-19 23:15
Hong Kong China Hong Kong China

Start Mediation

My trading account is: 65156395. One week after my deposit, I started trading after the opening of the market tonight. All the entry points and withdrawal points are different from the market quotations, and the slippage is very serious.

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EC markets
Regulated

EC markets

Company name：EC Markets Limited

Score

9.28

10-15 yearsRegulated in AustraliaRegulated in United KingdomRegulated in New Zealand

Score

9.28

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