The slippage is too serious-IC-Rights Protection Center-WikiFX

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YOUYI729

2022-12-02 22:01

China

The slippage is too serious

[Mediating Parties]

[Issue]

Severe Slippage

[Requirement]

compensation

[Settlement Amount]

¥1,070(CNY)

[Time]

54 day 17 hour

WikiFX Mediation CenterAutomatic completion after timeout

2023-01-26 15:47

Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

ICReply

2022-12-27 15:20

Australia

Please reach out to platform customer service who will create a ticket, and then the specialist will deal with the problem.

YOUYI729Appendix

2022-12-02 22:13

Hong Kong China

Appendix

Did I set the stop loss in vain? A slippage over 50% is considered as being heavy. Obviously your slippage has been more than 50%, even exceeding 150%.

WikiFX Overseas Customer ServiceContact Broker

2022-12-05 15:47

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-12-05 13:57

Hong Kong China

Verified

YOUYI729Start Mediation

2022-12-02 22:01

Hong Kong China

Start Mediation

I set stop loss at 1796, but it stops at 1789!!! So gross. I lost more than half money in my account!!!

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Regulated

Company name：Raw Trading Ltd

Score

9.29

15-20 yearsRegulated in AustraliaRegulated in CyprusRegulated in Seychelles

Score

9.29

Slippage causes a huge loss

China 2023-01-26 09:47

Unable to withdraw

China 2023-03-02 08:48