Slippage. Close the position for my 1765 stop loss when it does not reach there-TMGM-Rights Protection Center-WikiFX

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TIANTIANAISHEISHEI

2022-11-30 21:44

China

Slippage. Close the position for my 1765 stop loss when it does not reach there

[Mediating Parties]

TMGM

[Issue]

Severe Slippage

[Requirement]

compensation

[Settlement Amount]

¥1,235(CNY)

[Time]

43 day 11 hour

WikiFX Mediation CenterAutomatic completion after timeout

2023-01-13 08:47

Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

TMGMReply

2022-12-14 08:46

Australia

Dear customer, with respect to your problem, please send the detailed information about your account and order by email to the official customer service - mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.

WikiFX Overseas Customer ServiceContact Broker

2022-12-01 11:33

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-12-01 09:47

Hong Kong China

Verified

TIANTIANAISHEISHEIStart Mediation

2022-11-30 21:44

Hong Kong China

Start Mediation

Close the position for my 1765 stop loss when it does not reach there, My 1755 1756 short orders

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Regulated

TMGM

Company name：Trademax Australia Limited

Score

9.13

10-15 yearsRegulated in AustraliaRegulated in SeychellesRegulated in Vanuatu

Score

9.13

Malicous slippage and place order

China 2023-01-12 16:46

Withdrawal and transfer issues

China 2023-01-13 08:48