KONGTONGXUE
Unable to Withdraw
other
¥3,352(CNY)
68 day 23 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
TickmillReply
Reply
We have two payment channels. And you submitted a withdrawal application through one channel on the 25 of last month, but it was rejected due to the unmatched email address. On the next day, you submitted the application through the other, and the relevant department had processed it on the same day. Haven't you received the money withdrawn on the 26 of last month? If you have not, please email our customer service at cn@tickmill.com for inquiry.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
KONGTONGXUEStart Mediation
Hong Kong ChinaStart Mediation
1. The customer service said that there was a problem with the payment provider channel and delayed the withdrawal. 2. He then also said that it would be handled it today. 3. He did not handle the matter for the customer, and closed the customer service chat box. 4. Always perfunctory by saying that it will arrive in 2 to 4 working days
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