2022-04-07 02:38
China
Malicously increase handling fee
[Object]
ATFX ATFX
[Issue]

Scam

[Requirement]

other

[Amount]

$3,000(USD)

[Time]

5day10hour

2022-04-12 13:23
Hong Kong China Hong Kong China

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2022-04-11 15:25
United Kingdom

Reply

Dear customer, thank you for the feedback. In terms of your complaint, our customer team hasn't received the inquiry information, and we have arranged a customer service representative to follow up the case and believe the issue will be solved well as soon as possible. Thanks again for your information.

2022-04-11 15:21
United Kingdom

Reply

You have received the money in your account.

This content involves sensitive information, so it's hidden by WikiFX

2022-04-07 15:00
Hong Kong China Hong Kong China

Contact Broker

2022-04-07 13:46
Hong Kong China Hong Kong China

Verified

2022-04-07 02:38
Hong Kong China Hong Kong China

Start Mediation

On November 12, 2021, I was introduced to the ATFX platform by a friend. Account number: 693017970. Since I have never been in contact with foreign exchange, I don’t know what the spread and handling fee are. Every operation is an operation called by a friend, never with stop loss, The most incomprehensible thing is that I learned later that there are no commissions on the platform, all of which are maliciously added by the salesperson. I have deposited a total of about 30,000 US dollars from November 12, and the number of operations is about 80. Hope the platform will refund the handling fee during the operation

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