2022-03-15 16:03
China
Slow deposit and no response from customer service
[Mediating Parties]
IC IC
[Issue]

Others

[Requirement]

Withdrawal

[Settlement Amount]

¥729(CNY)

[Time]

39 day 23 hour

2022-04-24 15:42
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2022-03-25 15:37
Australia

Reply

Please contact platform customer service for help.

2022-03-15 19:37
Hong Kong China Hong Kong China

Contact Broker

2022-03-15 17:17
Hong Kong China Hong Kong China

Verified

2022-03-15 16:03
Hong Kong China Hong Kong China

Start Mediation

Deposit has not made for five hours and there is no response when you contact the customer service. The customer service automatic information has changed three times and there is no reply, and they also do not tell me whether they can solve it.

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