Delusion °
2022-03-15 16:03
China
Slow deposit and no response from customer service
[Mediating Parties]
IC
[Issue]
Others
[Requirement]
Withdrawal
[Settlement Amount]
¥729(CNY)
[Time]
39 day 23 hour
WikiFX Mediation CenterAutomatic completion after timeout
2022-04-24 15:42
Hong Kong China
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
ICReply
2022-03-25 15:37
Australia
Reply
Please contact platform customer service for help.
WikiFX Overseas Customer ServiceContact Broker
2022-03-15 19:37
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2022-03-15 17:17
Hong Kong China
Verified
Delusion °Start Mediation
2022-03-15 16:03
Hong Kong China
Start Mediation
Deposit has not made for five hours and there is no response when you contact the customer service. The customer service automatic information has changed three times and there is no reply, and they also do not tell me whether they can solve it.




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