There is a problem with deposit and withdrawal is slow.-IC-Rights Protection Center-WikiFX

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FX3846982150

2022-03-11 19:32

China

There is a problem with deposit and withdrawal is slow.

[Mediating Parties]

[Issue]

Others

[Requirement]

2020031845111314470

[Settlement Amount]

¥6,761(CNY)

[Time]

42 day 20 hour

WikiFX Mediation CenterAutomatic completion after timeout

2022-04-23 16:12

Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

ICReply

2022-03-24 16:01

Australia

Please contact platform customer service for help.

WikiFX Overseas Customer ServiceContact Broker

2022-03-14 13:36

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-03-14 11:21

Hong Kong China

Verified

FX3846982150Start Mediation

2022-03-11 19:32

Hong Kong China

Start Mediation

The deposit was made at 16:40 on March 9, 2022, and the deposit has not yet arrived on March 11, 2022. There were more than 1,000 people in the customer service queue, and they were contacted until the next day, and the customer service ignored them directly. The website record time is also wrong. Totally unmanaged.

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

Regulated

Company name：Raw Trading Ltd

Score

9.29

15-20 yearsRegulated in AustraliaRegulated in CyprusRegulated in Seychelles

Score

9.29

The deposit has not arrived

China 2022-04-16 16:12

Slow deposit and no response from customer service

China 2022-04-24 15:42