QIANXUN60915
2022-03-09 22:58
China
After dozens of hours of depositing money, it has not been credited to me, and the customer service simply ignores it.
[Mediating Parties] 
IC
[Issue]
Others
[Requirement]
2020031861511974330
[Settlement Amount]
¥214(CNY)
[Time]
30 day 11 hour
WikiFX Mediation CenterAutomatic completion after timeout
2022-04-09 10:12 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
ICReply
2022-03-10 09:51
Australia
Reply
Please contact platform customer service for help.
WikiFX Overseas Customer ServiceContact Broker
2022-03-10 12:26 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-03-10 09:43 Hong Kong China
Hong Kong ChinaVerified
QIANXUN60915Start Mediation
2022-03-09 22:58 Hong Kong China
Hong Kong ChinaStart Mediation
Dozens of hours of deposits have not been credited to my account. I have contacted customer service many times, but they have not been processed at all. Obviously, they want to ocuppied the customer's funds.
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
