2022-02-05 07:57
China
There are two pips about Ethereum spreads. Why
[Mediating Parties]
WeTrade WeTrade
[Issue]

Severe Slippage

[Requirement]

2020031845111314470

[Settlement Amount]

¥334(CNY)

[Time]

46 day 8 hour

2022-03-23 16:44
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2022-02-21 16:42
Australia

Reply

Your orders were traded normally at market prices, without any abnormal orders. With no idea about which order you refer to, we have contacted you, but get no reply.

2022-02-07 13:17
Hong Kong China Hong Kong China

Contact Broker

2022-02-07 10:29
Hong Kong China Hong Kong China

Verified

2022-02-05 07:57
Hong Kong China Hong Kong China

Start Mediation

The spread does not match the loss status at all. The difference are around two pips or so. Why is the handling fee doubled?

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