Unable to withdarw and delayed transfer-MultiBank Group-Rights Protection Center-WikiFX

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FX6866111062

2022-01-17 09:57

China

Unable to withdarw and delayed transfer

[Mediating Parties]

MultiBank Group

[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥20,787(CNY)

[Time]

54 day 4 hour

WikiFX Mediation CenterAutomatic completion after timeout

2022-03-12 14:14

Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

MultiBank GroupReply

2022-02-10 14:00

Cyprus

Please reach out to the official customer service at cncs@dt1n.com on the website of MultiBank Group. Thank you.

FX6866111062Appendix

2022-01-17 10:01

Hong Kong China

Appendix

My telephone number 15589688779

WikiFX Overseas Customer ServiceContact Broker

2022-01-17 12:03

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-01-17 10:21

Hong Kong China

Verified

FX6866111062Start Mediation

2022-01-17 09:57

Hong Kong China

Start Mediation

The withdrawal from MultiBank cannot arrive for a long time. The customer service shirks their responsibility and always says that to forward it to relevant department, but it is never been addressed.

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Regulated

MultiBank Group

Company name：MEX Group Worldwide Limited

Score

8.64

10-15 yearsRegulated in AustraliaRegulated in GermanyRegulated in Cyprus

Score

8.64

MEX does not withdraw for half a month

China 2022-03-12 08:44

MultiBank Group does not withdraw

China 2022-03-12 14:14