2021-03-18 17:14
Spain Spain
The iwthdrawal is 30% less
[Mediating Parties]
Tickmill Tickmill
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥239(CNY)

[Time]

36 day 21 hour

2021-04-25 14:21
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

This content involves sensitive information, so it's hidden by WikiFX

2021-03-19 18:33
Hong Kong China Hong Kong China

Contact Broker

2021-03-19 17:33
Hong Kong China Hong Kong China

Verified

2021-03-18 17:14
Spain Spain

Start Mediation

This platform has a lot of problems. I understand that third-party remittances are not supported. I use the revolut platform to conduct a 100 Euro remittance test. Remittance on February 25 Soon I received it saying that it does not support third-party remittance and needs to be returned The customer services shrank their responsibilities for half a month (there is another name that can’t be remembered:) I finally received the refund today, March 18th. During the period, the customer service told me that the remittance had been submitted, but there was no result. The information requested is to prove that the account belongs to me. What is interesting is how the third party remittance proves to be mine because the revolut remittance name is not mine, but the account is mine (not important, you can learn about revolut. I think this is quite Convenient app) Anyway, I went around in the end, whether I found the information they wanted or secretly came up with what they called the account information that proved to be mine but not my name, and finally gave me a refund. 30% less principal Finally, they claimed that they would not deduct any fees and still threw the pot to revolut. The reason was that they only received 70 Euros and not 100 Euros, so they only refunded 70 Euros. Such a strict refund process is unlikely if the amount is wrong, and revolut is a well-known free remittance platform and the screenshot of the remittance shows that there is no charge (and it is impossible to charge 30%). There is only one truth: tickmill is definitely not reliable. There are many internal problems. The spreads are low but not tossed about.

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations