TMGMReply

2026-08-28 14:27

Australia

Reply

Dear customer, we understand that your application is under review. We have notified your account manager to contact you for further follow-up. If you have any further questions, please contact your account manager or TMGM official customer service at support@tmgm.com. Thank you.

FX2328093780Start Mediation

2026-08-23 16:50

Singapore

Start Mediation

The slippage on the TMGM platform between 5:00 and 6:00 Beijing time is huge and triggers my stop-loss every time, with the highest abnormal spread reaching 43.7 pips, although it is during the daily server settlement time, I believe this is not due to a lack of normal market liquidity, but rather the platform's backend system algorithm causing my stop-loss to be triggered, compared to other mainstream platforms, the spread is nearly 10 times wider, even one of my orders was forcibly triggered when the platform's candlestick was far from my stop-loss level, which is very unreasonable, the customer service email reply only provided me with the platform's internal server logs, not the true clearing and matching logs of the liquidity provider, I demand that the platform compensate me for the costs I incurred