FX8310988802
2026-07-27 15:10
China
The position cannot be closed, and eventually automatically closes at a position without a market price, causing profit to turn into loss.
[Mediating Parties] 
GTCFX
[Issue]
Severe Slippage
[Requirement]
compensation
[Settlement Amount]
¥670(CNY)
[Time]
61 day 23 hour
WikiFX Mediation CenterAutomatic completion after timeout
2026-09-27 14:30 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
GTCFXReply
2026-08-28 14:28
United Arab Emirates
Reply
Processed
FX8310988802Appendix
2026-07-27 16:59 Hong Kong China
Hong Kong ChinaAppendix
有卡盘时录屏证据无法上传，如有需要 可随时提供
FX8310988802Appendix
2026-07-27 16:59 Hong Kong China
Hong Kong ChinaAppendix
有卡盘时录屏证据无法上传，如有需要 可随时提供
WikiFX Overseas Customer ServiceContact Broker
2026-07-27 17:50 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2026-07-27 16:12 Hong Kong China
Hong Kong ChinaVerified
FX8310988802Start Mediation
2026-07-27 15:10 Hong Kong China
Hong Kong ChinaStart Mediation
The position cannot be closed, and eventually automatically closes at a position without a market price, causing profit to turn into loss.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
