FX1341420697
Unable to Withdraw
Withdrawal
¥24,045(CNY)
36 day 2 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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FX1341420697Start Mediation
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I use this platform to run EA quantitative trading. Total deposit of 2000U. First withdrawal of 1500U was processed normally. After withdrawal, account balance is 3500U (3000U profit). Then second withdrawal of 2400U was rejected by the system and deemed as irregular trading. Subsequently, I informed the platform about the EA I was running and requested the platform to provide evidence of my irregular trading data. To date, I have not received any email reply. Can I understand that the platform allows normal trading when losing, but refuses withdrawals when profitable? My current demand is for the PGM platform to allow normal withdrawal from my account. Finally, thank you to WikiFX HX platform for giving us small traders a channel to voice complaints.
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