ZHIHANGGEYI6911
Others
compensation
¥47(CNY)
40 day 3 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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I deposited 6.92 USDC on Bitget to try US stocks. I bought a low-priced stock GMM worth $2.96. After selling at a loss of $2.77, all my funds were cleared, and I still owed the platform $0.24. Customer service informed me that when the stock price is below $5 and the transaction volume is less than 1,000 shares, the platform fee is forcibly charged as for 1,000 shares. However, the platform's published fee rate only indicates 0.05% of the transaction amount, without prior explanation of this minimum fee rule. Moreover, the low-priced small transaction example of CGA displayed on the platform only charged a fee of $0.62, which contradicts the nearly $7 high fee I was charged. The platform conceals its fees.
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