ERSHISANNIANCHAN
2026-05-16 15:23
China
Black platform, profits cannot be withdrawn, I demand compensation for my losses, the platform directly ran away, and my account was blocked restricting login
[Mediating Parties] 
AUS GLOBAL
[Issue]
Scam
[Requirement]
compensation
[Settlement Amount]
¥392,688(CNY)
[Time]
35day21hour
ERSHISANNIANCHANResolved
2026-06-21 16:39 
Hong Kong China
Hong Kong ChinaAUS GLOBALReply
2026-05-22 16:31
Australia
Reply
经审核部门核实，交易账户 6535****的亏损系客户自主交易行为所致，同时经公司进一步核实发现，该客户自开户以来，存在多次蓄意抹黑、虚假捏造及恶意传播不实负面信息等不当行为，已严重违反平台相关规定及合作原则。因此，我们已终止与该客户的合作关系，AUS GLOBAL 对任何形式的虚假捏造、恶意传播损害平台声誉的行为坚决零容忍，此结果请视为我们的最终答复和处理方案。 保证金外汇交易可使实现巨大收益，但是同时也伴随着巨大风险，在决定交易外汇之前，客户应准确熟知市场可能发生所有现象，因市场波动所带来的风险，我们不构成或承担任何责任。
WikiFX Overseas Customer ServiceContact Broker
2026-05-19 17:31 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2026-05-19 15:09 Hong Kong China
Hong Kong ChinaVerified
ERSHISANNIANCHANStart Mediation
2026-05-16 15:23 Hong Kong China
Hong Kong ChinaStart Mediation
AUS Global, now renamed to Australia Global, profits cannot be withdrawn, after losses I negotiated with them to refund part of my losses, now they directly tampered with my account information, I can't even log into my account,
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