RockGlobalReply

2026-05-22 16:29

Australia

Reply

尊敬的客户： 您好！ 我们已收到您的反馈与诉求。经与相关部门核实，您在RockGlobal开设的交易账户202****因涉及违规纠纷操作，被纳入风险管理名单。此后，我们与您进行了多次沟通，并就“违规资金扣款事宜”达成一致意见。 在此基础上，我们向您发送了相关信件说明（详细金额已标注清晰），您也已完成回签，并承诺对此次处理无异议，不会据此再次提出投诉，现您出金提款已完成。 因此，我们相信您对整件事的处理流程与结果已有充分理解。 我们非常感谢您选择RockGlobal作为交易平台，并始终以最大的诚意与您保持合作。但是，任何违反规则的行为都可能影响平台及其他用户的合法权益，我们致力于维护公平、公正的交易环境，也期待您与我们共同维护良好的交易秩序。 再次感谢！ RockGlobal

FX3034719243Start Mediation

2026-05-12 10:23

Hong Kong China

Start Mediation

In August 2025, I deposited funds and traded at RockGlobal Locke International, consistently making small profits and withdrawing funds every 1-2 months. On March 25, 2026, I received an email from RockGlobal Locke International stating that I engaged in high-frequency trading from December 2025 to February 2026, deducting all my profits since account opening totaling $9881. My account number is 2023487, a $10,000 account. According to the data provided by RockGlobal Locke International, the total trading volume over three months was 5.4 lots. How could that be considered high-frequency trading? Real high-frequency traders would trade over 10 lots per day. They come up with any excuse to prevent withdrawals. RockGlobal forced me to agree to their demand to deduct all profits and upload a handheld photo, otherwise they wouldn't allow withdrawal of the remaining funds. To protect the remaining funds, I was forced to compromise. RG closed my trading account and backend. If RG had no shady dealings, they should open the trading account and backend for everyone to inspect.