FX8314226742
Others
compensation
¥706(CNY)
48 day 13 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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FX8314226742Start Mediation
Hong Kong ChinaStart Mediation
In my XAU trade, at 7:39 AM on April 20, 2026, I opened a 0.1 lot short position at 4763.16. At 7:43 AM, it showed that the position was closed at the profit target of 4751.5, resulting in a profit of 1.7u. The displayed closing price was 4762.99, and there was no lagging or freezing of the trading platform at that time. My request is compensation for the profit amount I should have earned.
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