2026-04-13 16:38
China
Maihui platform delays withdrawal for half a month under the pretext of compliance KYC review
[Mediating Parties]
MH Markets MH Markets
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥65,066(CNY)

[Time]

9day2hour

2026-04-22 19:18
Hong Kong China Hong Kong China

This content involves sensitive information, so it's hidden by WikiFX

This content involves sensitive information, so it's hidden by WikiFX

2026-04-15 14:40
Mauritius

Reply

我们已正式受理该投诉,并已启动内部合规审查程序。相关部门正在依据既定流程,对涉及事项进行全面核查与评估。 公司一贯重视客户权益与合规管理,将在确保信息完整与事实清晰的前提下,秉持客观、公正的原则审慎处理。本次事件的后续进展,将依内部规范及相关要求推进。 感谢您的理解与配合。

2026-04-14 18:02
Mauritius

Reply

我们已正式受理该投诉,并已启动内部合规审查程序。相关部门正在依据既定流程,对涉及事项进行全面核查与评估。 公司一贯重视客户权益与合规管理,将在确保信息完整与事实清晰的前提下,秉持客观、公正的原则审慎处理。本次事件的后续进展,将依内部规范及相关要求推进。 感谢您的理解与配合。

2026-04-13 19:34
Hong Kong China Hong Kong China

Contact Broker

2026-04-13 17:27
Hong Kong China Hong Kong China

Verified

2026-04-13 16:38
Hong Kong China Hong Kong China

Start Mediation

Every time communicating with Maihui customer service, they reply with an email stating that relevant departments and teams need to review, please wait

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations