2026-03-23 23:07
Japan Japan
The deposit did not go through because the address changed when depositing with cryptocurrency.
[Mediating Parties]
TMGM TMGM
[Issue]

Others

[Requirement]

other

[Settlement Amount]

¥799(CNY)

[Time]

73day17hour

2026-06-05 16:40
Japan Japan
2026-04-07 14:16
Australia

Reply

尊敬的客户您好,经了解,相关团队已回复客户并且建议客戶联系钱包服务提供商进一步的查询。如您有进一步问题,请您联系您的客户经理或TMGM官网客服support@tmgm.com,感谢。

2026-03-24 14:00
Hong Kong China Hong Kong China

Contact Broker

2026-03-24 11:03
Hong Kong China Hong Kong China

Verified

2026-03-23 23:07
Japan Japan

Start Mediation

I was about to make a deposit, but the deposit address changed, causing the deposit to fail. I tried to find customer service on the website, but I couldn't find them at all. The customer service doesn't respond to people, and it always shows as queuing. The number of people in the queue never decreases.

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