FX1858137852
2026-02-05 18:28
China
w e t r a d e
[Mediating Parties]
WeTrade
[Issue]
Others
[Requirement]
compensation
[Settlement Amount]
¥3,104(CNY)
[Time]
119day22hour
FX1858137852Resolved
2026-06-05 16:39
Hong Kong China
WeTradeReply
2026-02-12 10:07
Australia
Reply
您好,经过客服多次反馈,相关部门多次核实您的订单情况,我们无法针对无法入金的问题进行订单处理,但考虑到您是我们的老客户,我们重视您的交易体验,给您申请100美金的交易资金,已转入您的账户,请查收。
FX1858137852Supplemental Materials
2026-02-05 18:41
Hong Kong China
Supplemental Materials
平台一直在拖延责任,既不道歉,也不赔偿!次日才发布系统崩溃的通报,没有提前告知客户!
WikiFX Overseas Customer ServiceContact Broker
2026-02-06 14:19
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2026-02-06 11:34
Hong Kong China
Verified
FX1858137852Start Mediation
2026-02-05 18:28
Hong Kong China
Start Mediation
The platform closed the deposit channel, resulting in severe account losses, and is unwilling to take full responsibility


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