XU91371
2025-12-13 22:35
China
No withdrawal if profitable
[Mediating Parties] 
EC markets
[Issue]
Unable to Withdraw
[Requirement]
Withdrawal
[Settlement Amount]
¥31,372(CNY)
[Time]
173 day 18 hour
WikiFX Mediation CenterAutomatic completion after timeout
2026-06-05 16:39 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
EC marketsReply
2025-12-17 15:50
United Kingdom
Reply
我们公司近期发现一批通过EC Markets与Exness、StarTrade、Doo Prime进行对冲交易的客户，并且在上周四至本周进行批量化处理。 目前对相关客户已进行暂停交易及违规交易的处理，并已发送邮件告知相关客户。 客户仅需按照邮件信息，提交相关材料，即可获得金额回退（回退金额不超过客户自身本金）
WikiFX Overseas Customer ServiceContact Broker
2025-12-15 16:43 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2025-12-15 14:24 Hong Kong China
Hong Kong ChinaVerified
XU91371Start Mediation
2025-12-13 22:35 Hong Kong China
Hong Kong ChinaStart Mediation
Account blocked. Withdrawal of 2200 not processed, and the remaining 2500 in the account was also blocked today.
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