JIANGHUHANGLUREN
2025-10-21 00:34
China
该平台在2025年10月16日晚卡盘，导致本人空单无法平仓
[Object] 
Exness
[Issue]
Others
[Requirement]
compensation
[Amount]
¥4,264(CNY)
[Time]
23day2hour
JIANGHUHANGLURENSolved after user's confirmation
2025-11-14 13:18 
Hong Kong China
Hong Kong China
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WikiFX Overseas Customer ServiceContact Broker
2025-10-22 17:03 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2025-10-22 14:11 Hong Kong China
Hong Kong ChinaVerified
JIANGHUHANGLURENStart Mediation
2025-10-21 00:34 Hong Kong China
Hong Kong ChinaStart Mediation
本人账户是美分账户165066916，2025年10月16日晚遇到平台卡盘无法交易无法平仓，手里的0.19的空单无法平仓，挂的黄金4275的0.19反向保护突破多单也无法成交！等到恢复时！价格已经上涨到一定高位，造成至少600美金损失！我是保守估计，也没算前面黄金426几时不能平仓的损失，单单算4275挂的突破单没有成交保护造成的损失，已经很大仁大义了！想着在平台长期发展呢！本人还做了录屏
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