2025-07-26 00:51
China
TMGM cannot withdraw funds
[Mediating Parties]
TMGM TMGM
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥425,643(CNY)

[Time]

47 day 9 hour

2025-09-11 10:39
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2025-08-12 10:11
Australia

Reply

Dear Valued Client, we would like to inform you that upon review, your withdrawal request has been processed. If you have any further questions, please feel free to contact your account manager or reach out to TMGM's official customer support at support@tmgm.com. Thank you for your understanding and support. We are always here to assist you.

2025-07-28 12:45
Hong Kong China Hong Kong China

Contact Broker

2025-07-28 10:40
Hong Kong China Hong Kong China

Verified

2025-07-26 00:51
Hong Kong China Hong Kong China

Start Mediation

It's been many days, and the customer service's response is that it needs special handling. They won't tell the specific reason. I deposited 60,000 gold, and can't even withdraw 50,000?

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