FX2072748312
Hong Kong ChinaUnable to Withdraw
Withdrawal
¥3,006(CNY)
36 day 21 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
XMReply
Reply
Dear Client, thank you for choosing XM and for your continued support! Regarding the issue you reported concerning your account 251095872, the platform already sent an email response to your registered email address on April 24, 2025. Please refer to the content of that email. Finally, thank you again for your understanding and support of XM! If you have any questions, please feel free to contact us anytime by visiting XM's official website at https://www.xmforexcn.tech/cn/ and clicking the blue question mark icon in the bottom right corner to speak with customer service. XM offers 24-hour online customer support from Monday to Friday, and we are more than happy to assist you.
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My account is 251095872 and there is 448 USD in the account. XM does not allow me to withdraw using USDT. I deposited using USDT, and my bank account is frozen and cannot be used. I have explained this many times, but they still refuse to let me withdraw using USDT.
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