2024-10-10 21:07
China
Commission account cannot withdraw funds
[Mediating Parties]
eightcap eightcap
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥6,749(CNY)

[Time]

35day13hour

2024-11-15 10:52
Hong Kong China Hong Kong China

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2024-10-11 11:27
Hong Kong China Hong Kong China

Contact Broker

2024-10-11 10:26
Hong Kong China Hong Kong China

Verified

2024-10-10 21:07
Hong Kong China Hong Kong China

Start Mediation

When opening the agent account, it was not clearly stated that if the agent conditions are not met, withdrawal would not be possible. Moreover, I added the commission myself. Now I want to withdraw funds and settle with the client, but the withdrawal is not allowed, saying the conditions are not met. Why wasn't this explained clearly from the beginning? And when I added the spread, they didn't say it would prevent withdrawal. It was only when I submitted the withdrawal request that they mentioned it.

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