551854
2026-04-11 17:15
China
Directly delete accounts without reason, no withdrawal
[Mediating Parties] 
TMGM
[Issue]
Unable to Withdraw
[Requirement]
compensation
[Settlement Amount]
¥94,192(CNY)
[Time]
54 day 23 hour
WikiFX Mediation CenterAutomatic completion after timeout
2026-06-05 16:40 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
This content involves sensitive information, so it's hidden by WikiFX
WikiFX Overseas Customer ServiceContact Broker
2026-04-13 18:35 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2026-04-13 17:28 Hong Kong China
Hong Kong ChinaVerified
551854Start Mediation
2026-04-11 17:15 Hong Kong China
Hong Kong ChinaStart Mediation
Multiple attempts to contact yielded no results, customer service does not resolve issues. Backend account was deactivated. No response to emails
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
