NASHEIGUDEXIAOSHEI
2026-01-19 19:25
China
Unable to withdraw funds
[Mediating Parties] 
AXPM
[Issue]
Unable to Withdraw
[Requirement]
compensation
[Settlement Amount]
¥7,680(CNY)
[Time]
134day18hour
NASHEIGUDEXIAOSHEIResolved
2026-06-05 16:39 
Hong Kong China
Hong Kong ChinaAXPMReply
2026-01-26 11:44
Australia
Reply
尊敬的客户， 您好，首先感谢您选择AXEL和对我们的支持！ 关于您账户 资金未到账投诉的问题，平台已于2025年12月7日邮件回复说明，详情仍需请您以当时回复内容为准。 最后再次感谢您对AXEL的理解和支持！如果您有任何疑问，也欢迎您随时和官方邮箱：support.cn@axelprivatemarket.com取得联系 AXEL提供周一至周五24小时在线客户支持 ，我们非常乐意为您服务。 致谢
WikiFX Overseas Customer ServiceContact Broker
2026-01-22 13:36 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2026-01-22 11:47 Hong Kong China
Hong Kong ChinaVerified
NASHEIGUDEXIAOSHEIStart Mediation
2026-01-19 19:25 Hong Kong China
Hong Kong ChinaStart Mediation
They refused to process my withdrawal and then, without my permission, transferred the money from my MT4 account. I demand compensation and the return of the transferred funds.
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