wo2931
Unable to Withdraw
Withdrawal
¥113,842(CNY)
34 day 21 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
VT MarketsReply
Reply
The client is now able to submit withdrawal requests normally. The previous restriction was due to an investigation into the client's trading activity and verification of identity information.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
wo2931Start Mediation
Hong Kong ChinaStart Mediation
A withdrawal of $17,000 was rejected, and multiple attempts (four or five times) in the afternoon were also denied, with the reason given as 'internal control.' The account manager's service attitude was extremely poor—truly acting with impunity. Having worked in this industry for many years, this is the first time I've encountered such a situation.
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