SUIPIAN
Unable to Withdraw
Withdrawal
¥7,388(CNY)
38 day 2 hour
WikiFX Mediation CenterAutomatic completion after timeout
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
VT MarketsReply
Reply
Platform Follow-Up Feedback: The customer with ID 1007078 is currently undergoing KYC verification due to an abnormal external hedging transaction on February 20. As a result, the withdrawal has been temporarily suspended. Once the KYC verification is completed, we will notify the front office to follow up and process the customer's withdrawal. The customer has been informed.
WikiFX Overseas Customer ServiceContact Broker
Contact Broker
WikiFX Mediation CenterVerified
Verified
SUIPIANStart Mediation
Start Mediation
Without any reason, don't allow withdrawal, a week has passed and still no solution, customer service keeps saying they will urge, but there is no follow-up


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