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2024-12-04 10:40
China
Using illegal funds to process client withdrawals, resulting in judicial freezing, and failing to resolve it.
[Mediating Parties]
IEXS IEXS
[Issue]

Others

[Requirement]

compensation

[Settlement Amount]

¥7,350(CNY)

[Time]

30 day 3 hour

2025-01-03 13:52
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2024-12-04 13:49
United Kingdom

Reply

The platform has successfully processed the withdrawal to the designated account. For issues related to card freezing due to force majeure factors, please contact the police and the bank for assistance.

2024-12-04 15:39
Hong Kong China Hong Kong China

Contact Broker

2024-12-04 13:48
Hong Kong China Hong Kong China

Verified

2024-12-04 10:40
Hong Kong China Hong Kong China

Start Mediation

On September 26, 2024, I withdrew funds, and they paid me with illegal money, causing my bank card to be judicially frozen. They have never resolved the issue, and the other funds in the card are also unusable. They keep delaying, and I cannot contact the relevant personnel. This kind of platform is too despicable!

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IEXS
Regulated

IEXS

Company name：IEXS LLC

Score

8.89

5-10 yearsRegulated in AustraliaRegulated in United KingdomInst Forex Execution (STP)

Score

8.89

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