2024-09-25 13:45
China
Deposit causes bank card to be frozen
[Mediating Parties]
TMGM TMGM
[Issue]

Others

[Requirement]

compensation

[Settlement Amount]

¥15,593(CNY)

[Time]

34 day 4 hour

2024-10-30 14:04
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2024-09-30 13:44
Australia

Reply

It was due to policy reasons, not related to the platform.

2024-09-26 15:57
Hong Kong China Hong Kong China

Contact Broker

2024-09-26 13:46
Hong Kong China Hong Kong China

Verified

2024-09-25 13:45
Hong Kong China Hong Kong China

Start Mediation

Due to an abnormality in the receiving account, my bank card was completely frozen, resulting in insufficient margin and forced liquidation. At the same time, it caused many troubles in my life: credit card and Huabei are overdue, insurance cannot be paid, payments cannot be received, going to the police station and bank incurred lost work time costs, transportation costs, etc., causing delays. Feedback to the platform has not received a response. Extremely irresponsible.

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